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Feb 19, 2026
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Startups
Artificial Intelligence
Asia
NewDecoded
4 min read
Image by Toku
Toku Ltd., the Singapore-based customer experience platform, has registered its offer document for an Initial Public Offering on the SGX Catalist Board. This announcement marks the first SGX listing of 2026, with the company offering 65 million shares at S$0.25 each. The move comes shortly after Toku was ranked #159 in the Financial Times' High-Growth Companies Asia-Pacific list, signaling strong momentum for the homegrown firm.
Trading is set to begin on January 22, 2026, with gross proceeds expected to reach S$16.25 million. The IPO has already secured significant interest from institutional backers including Lion Global Investors and Amova Asset Management Asia. These funds are earmarked for proprietary technology development and geographic expansion into markets across the Middle East and Europe.
What sets Toku apart from global incumbents is its end-to-end ownership of the technology stack. By controlling its own connectivity infrastructure, the company manages the regulatory and linguistic complexities of fragmented markets more effectively than software-only providers. This foundation allows for higher call quality and strict compliance for clients in financial services and government sectors.
The company's AI solutions are specifically designed to handle regional nuances, including transcription and sentiment analysis for local languages like Singlish and Manglish. Their Agentic AI platform provides reasoning and multi-step autonomy, allowing enterprises to automate complex customer interactions securely. This localized approach ensures that AI applications remain accurate and relevant within diverse APAC environments.
Thomas Laboulle, Founder and CEO of Toku, noted that the way enterprises manage customer engagement is undergoing a fundamental shift toward unified platforms. He explained that Toku is built to capture the opportunity presented by AI acting as an accelerant in these markets. The firm plans to use its new capital to accelerate investment in AI and pursue strategic acquisitions. With the global contact center market projected to reach over US$21 billion by 2030, Toku is positioning itself as a leader for the Global South. Mrs. Lim Hwee Hua, Toku's Chairman, highlighted the strategic importance of data sovereignty and responsible AI for both public and private sectors. As the firm expands, it remains focused on delivering trusted, compliant engagement for citizens and customers alike.
The listing of Toku represents a significant milestone for the Singapore Exchange as it seeks to anchor high-growth technology companies within the local ecosystem. By integrating deep telecommunications infrastructure with localized AI capabilities, Toku has created a defensible niche that global competitors often struggle to penetrate due to regional fragmentation. This IPO validates the strategy of building specialized solutions tailored for emerging markets, signaling a shift where regional expertise becomes a primary competitive advantage over standardized global offerings.