News
Feb 19, 2026
News
Startups
Artificial Intelligence
Europe
NewDecoded
3 min read
Image by Parloa
Parloa, the Berlin and New York based provider of AI agents, announced a $350 million Series D funding round led by General Catalyst. This latest investment triples the company's valuation to $3 billion just seven months after its previous capital raise. The rapid acceleration brings the total raised capital to over $560 million in less than four years, cementing its status as a leader in the enterprise sector.
The company intends to use the capital to solidify its presence in the United States and Europe, including scouting for new offices in San Francisco and Madrid. A recently established headquarters in Midtown Manhattan serves as the hub for its aggressive North American growth strategy. This expansion follows a period where the company surpassed $50 million in revenue and solidified its position atop the competitive AI market.
At the core of the offering is the AI Agent Management Platform, which allows enterprise teams to build autonomous agents using natural language. Unlike standard chatbots, these agentic systems can reason through complex customer needs and adapt fluidly across different contexts. Global giants such as Allianz, Booking.com, and SAP use the platform to transform every customer interaction into a meaningful relationship.
Alongside the funding, the firm launched the Parloa Promise, a commitment to reliability and human centric responsible AI. The platform features real time dashboards that provide transparency into agent behavior while meeting rigorous enterprise data security standards like GDPR. This focus on safety and compliance is designed to support the mission critical needs of Fortune 200 corporations. General Catalyst CEO Hemant Taneja and President Jeannette zu Fürstenberg will join the supervisory board to support the company's vision. Taneja noted that the platform combines innovation and scalability, making it a clear leader in a rapidly evolving space. The continued participation of investors like Altimeter Capital and EQT Ventures underscores the deep conviction in the company's execution and market leadership.
The massive capital injection into Parloa signals a decisive shift from simple automation tools to truly agentic AI in the enterprise sector. As legacy customer service providers struggle to integrate advanced intelligence, Parloa is building the essential management layer that allows large organizations to deploy autonomous systems safely. This move positions the company not just as a tool provider, but as a critical infrastructure layer for the future of global customer relationships, effectively challenging incumbents like Genesys and Salesforce.