Fujitsu Secures 250 Million Euro ICT Deal to Transform Tampere Region With AI

Fujitsu Finland Oy has been selected to manage and modernize ICT services for nine municipalities in the Tampere city region through a major seven-year agreement.

NewDecoded

Published Jan 5, 2026

Jan 5, 2026

3 min read

Image by Fujitsu Global

The Tampere urban region has selected Fujitsu Finland Oy as its primary partner to manage and develop ICT services across nine municipalities. This significant seven-year framework agreement holds an estimated annual value of 22 million euros, with a total potential value reaching 250 million euros. The collaboration aims to modernize the digital infrastructure supporting thousands of municipal employees and students throughout the second-largest economic center in Finland.

A core element of this smart city initiative is the use of AI to manage over 55,500 workstations throughout the region. Fujitsu plans to leverage these advanced technologies to automate municipal troubleshooting, allowing the system to identify and fix technical errors before they disrupt daily operations. This move toward proactive maintenance is designed to improve the daily user experience for tens of thousands of public workers and pupils.

The broad scope of the contract includes user support services, device lifecycle management, and reliable cybersecurity operations. Beyond basic hardware support, Fujitsu will be responsible for identity management and cloud capacity services to ensure a smooth digital foundation. This centralized approach allows the region to optimize operations and expand its technological capabilities while maintaining a high standard of data security.

Sustainability is a core component of the agreement, aligning with the region's ambitious environmental goals. All local support services will be delivered carbon-neutrally, and data center operations are being optimized for maximum energy efficiency. The service model also emphasizes circular economy principles, focusing on logistics, recycling, and maximizing the lifespan of all hardware devices deployed across the region.

Fujitsu maintains a strong local workforce of approximately 1,200 employees across Finland. As a company critical to the national security of supply, it provides the local expertise needed to handle sensitive public sector data. This partnership reinforces Fujitsu Finland as a digital transformation leader in the Nordic region, helping municipalities navigate complex technological shifts.

Decoded Take

This agreement represents a significant consolidation of Finnish public sector IT, shifting from fragmented municipal models toward a centralized, AI-driven service delivery. By integrating 55,500 endpoints, the deal validates Fujitsu’s strategy of combining high-security local presence with global automation assets. It also underscores how sustainability and security of supply have become critical competitive advantages in the European public procurement landscape, particularly as cities aim for carbon neutrality by 2030.