Amadeus Acquires SkyLink to Power AI Conversational Travel Bookings Globally

Amadeus has officially acquired SkyLink, a New York-based technology firm specializing in conversational AI and multilayer orchestration. This strategic move, announced on February 25, 2026, marks a transition for the travel giant from experimental proof of concepts to full-scale industrial AI adoption. SkyLink’s proprietary architecture is designed to integrate seamlessly into existing chat platforms, allowing travelers to book and service trips in seconds. This acquisition ensures that Amadeus remains at the forefront of the rapidly evolving travel technology landscape.

SkyLink’s core technology features an orchestration engine that interprets complex natural language requests into actionable bookings. By utilizing interfaces like Slack and Microsoft Teams, the system enables corporate employees to manage flights and hotels without leaving their primary work applications. This creates significant productivity gains for businesses by reducing the time spent on travel administration. The seamless integration allows for a smoother corporate travel experience that prioritizes user satisfaction and speed.

Amadeus plans to apply its global scale and deep industry expertise to SkyLink’s AI-native framework. Operating across more than 190 markets, Amadeus processes billions of search requests daily, providing the volume necessary to train and deploy reliable AI models. The goal is to provide a consistent and smarter automated booking process for both travelers and travel management companies. This integration will help employees access deeper insights and maximize the capabilities of existing travel tools.

One of the primary objectives of this deal is to bolster Amadeus’ presence in the North American market. SkyLink’s established reputation in the United States provides a solid foundation for expanding Amadeus' corporate travel solutions. By automating routine tasks, travel management companies can free up human agents to focus on high-value consulting and complex problem-solving. This collaboration is expected to enhance the overall service standards within the region's travel ecosystem.

"Combining our AI native technology with Amadeus’ scale will allow us to deploy faster and bring new capabilities to travelers," says Atyab Bhatti, CEO and Co-Founder of SkyLink. Amadeus President and CEO Luis Maroto emphasizes that the company acts as a neutral execution layer for the entire industry. This partnership reinforces Amadeus’ role as a trusted technology partner that enables innovation at scale. The acquisition is guided by a robust ethics framework to ensure responsible AI development.

Looking ahead, Amadeus intends to expand these conversational capabilities to airlines, airports, and the hospitality sector. This roadmap suggests a future where AI travel companions support users before, during, and after their journeys. By creating a unified conversational layer, travel providers can deliver more responsive and seamless experiences at volume. This long-term vision aims to transform how the entire travel industry interacts with and services the modern globetrotter.